THYCOTIC
Professional Services
Leverage our expertise to accelerate value and gain self-sufficiency
While Thycotic solutions are simple to install and easy to use, some companies prefer to partner with our professional services team to help set up their environment, establish best practices, and take advantage of expert training.
Thycotic Professional Services are designed to help you quickly gain self-sufficient proficiency by sharing our experience and insights with hands-on assistance. You immediately get more value from Secret Server to improve cybersecurity, enhance productivity, and demonstrate compliance, all suited to your specific IT environment.
Learn more about professional Services for:
REQUEST PROFESSIONAL SERVICES
For New Secret Server Customers:
Choose from these “Kick Start” service options
- Review current needs/identify requirements
- Install, set up and configure Secret Server
- Conduct security hardening and generate Health Check Report
Secret Server Kick Start Package
Silver
50 to 1,000 employees
- 4 Day Engagement
- 24 Hours Total
- On-Site or Remote
Secret Server Kick Start Package
Gold
1,000 to 5,000 employees
- 6 Day Engagement
- 40 Hours Total
- On-Site or Remote
Secret Server Kick Start Package
Cloud
50 to 1,000 employees
- 4 Day Engagement
- 18 Hours Total
- Remote Only
For existing Secret Server Customers:
Accelerate Value and Productivity with these professional service options
Secret Server smb Package
best practices
50 to 5,000 employees
- Review current environment, DR Plan and evaluate architecture
- Perform security evaluation and hardening report
- Perform administration and permissions audit
- Review and implement best practices/least privilege, product features, updates, upgrades
- Plan enterprise adoption strategy
Secret Server enterprise Package
discovery & design
5,000+ employees
- Review current environment and evaluate architecture
- Identify project requirements for all teams/stakeholders, required integrations, customization and permissions
- Identify test environment and installation resources
- Review best practices and training
- Create project plan, provision hardware and credentials
- Develop testing, monitoring and DR plan
privilege manager:
Accelerate Value and Productivity with these professional service options
FOR NEW PRIVILEGE MANAGER CUSTOMERS:
Quick Start
50 to 5,000 employees
- Install Privilege Manager and configure post-install IIS changes/authentication customization.
- Configure Core Privilege Manager Functionality such as Active Directory Sync, file inventory, etc.
- Configure event discovery policies and discovery job (learning mode) and customize scheduled tasks.
- Identify applications that require new or highly custom policies.
- Create example application control policies and filters required to identify applications to ensure core business and technical requirements can be successfully implemented.
FOR EXISTING PRIVILEGE MANAGER CUSTOMERS:
Best Practices
50 to 5,000 employees
- Review current environment, DR Plan and evaluate architecture.
- Identify all Privilege Manager dependencies (endpoints, agent deployment mechanisms, users involved, systems, etc.)
- Perform administration and permissions audit
- Perform upgrades and implement new product features
- Review and implement best practices around least privilege and application control polies. Ensure policies are optimally configured so less time is spent on day to day management of the product.
- Plan enterprise adoption strategy that ensures end users are happy and help desk tickets are lowered
learn more
PROFESSIONAL
SERVICES
Download the Secret Server Professional Services Datasheet
eLEARNING &
TRAINING PROGRAMS
Check out our Thycotic eLearning Center for
Sys Admin training programs
CERTIFIED PROFESSIONAL PARTNERS
Learn more about our certified professional services partners
Find out more about becoming a certified professional services partner
