TeleSign Verification

Password Reset Server uses a third party called TeleSign provide multifactor telephone verification.

Create an account with TeleSign if you’d like to use Multi-factor phone self-service reset questions.

Next steps:

1. Contact Telesign
2. Wait for them to approve your account – usually less than 24 hours.
3. Get your Customer ID and Authentication ID from TeleSign.
4. Add them to Password Reset Server (Administration/Configuration).
5. Add a “Multifactor-Phone” question to your Security Policy.