Password Reset Server uses a third party called TeleSign provide multifactor telephone verification.
Create an account with TeleSign if you’d like to use Multi-factor phone self-service reset questions.
TeleSign charges a $100 monthly fee. An alternative option without a monthly minimum is the ProxStop service.
Next steps:
- Contact Telesign
- Wait for them to approve your account – usually less than 24 hours.
- Get your Customer ID and Authentication ID from TeleSign.
- Add them to Password Reset Server (Administration/Configuration).
- Add a “Multifactor-Phone” question to your Security Policy.
