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Password Reset Server Features

Compliance and Security

Support regulatory compliance and security best practices with a tool that enforces strong and secure end-user password controls.

  • Secure Identity Verification
  • Custom Security Policies
  • Section 508 Compliant
  • SIEM Integration
  • Phone and SMS Verification

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Password Reset Server

Secure Identity Verification

Password Reset Server can verify user authenticity with phone verification by calling or sending an SMS to the phone number registered to the user’s account with a pin code. Customized security questions can also be configured, and identification questions can even include image recognition questions.

Custom Security Policies

Trust-based security policies allow organizations to customize password reset procedures based on Active Directory OU structure. All activities, including password resets and changes to security policies, are audited for added security and documentation for compliance requirements.

SIEM Integration

Password Reset Server logs CEF formatted events to Security Information and Event Management (SIEM) platforms that support Syslog formats. These events can be correlated on the SIEM side so administrators can be alerted when specific events occur on the system. When an administrator sets up a filter for events, such as a user failing the reset, or role permissions changes, the events are logged with different alert levels depending on their severity.

Section 508 Compliant

Password Reset Server is accessible to your employees with disabilities and is compliant with Section 508 requirements.

Phone and SMS Verification

By adding phone or SMS verification to the multi-factor verification process, you introduce an extra level of security to help ensure the identity of the user requesting the reset. Password Reset Server integrates with TeleSign and ProxStop for phone verification.

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See these Password Reset Server features in action

Password Reset Server can help minimize Help Desk calls and cost