Author Articles

A Talented Support Team ‘Followed the Sun’ to Win the Omega NorthFace Award

March 28th, 2019

Leading and mentoring teams worldwide is one of my passions. In my 25 years leading customer success and customer support teams, I have been to London, Singapore, Japan, Germany, and many other countries. Some might say that I love to follow the sun around the globe. However, that isn’t the ‘follow the sun” I am talking about. Rather, it ’s building and…