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Thycotic’s Cyber Security Blog

Thycotic Receives Perfect Score for Customer Satisfaction in the Latest Forrester PIM Wave

Written by Thycotic Team

February 3rd, 2014

THANK YOU to all of our customers. We hope you know how much we value you every day, and it’s thanks to you that we received a perfect score from Forrester for customer satisfaction. You have given us your feedback on products, stopped by our booth at trade shows to chat, and shared your IT security challenges with us. Without this feedback, we wouldn’t be where we are today.

Forrester Research also provides us with great insight to help us better understand the enterprise IT security landscape and, ultimately, learn how to satisfy our customers. The latest feedback from Forrester comes in the form of the new Forrester Privileged Identity Management Wave.

For the latest Wave, Forrester evaluated Secret Server 8.2, which was released July 2013 (version 8.4 is the latest at the time of publishing). We answered questions about Secret Server, provided demos and gave information for their scoring criteria. Thycotic enterprise clients spoke to Forrester analysts about their experiences with Thycotic Secret Server and Thycotic. Forrester also helps us spread the word about our great products, and we thank everyone who helped us with this Wave.

Forrester just released the official PIM Wave today Monday February 3rd 2014. To summarize – Thycotic customers are satisfied, and Thycotic continues to add more features and functionality to Secret Server in 2014.

For a more detailed review, please take a look at our Forrester Research PIM Wave Thycotic Analysis