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PIM Wave 2014

Forrester Research

Thycotic is honored to be featured as a vendor in the 2014 Forrester Wave on Privileged Identity Management (PIM). The Wave is a result of the growing need in IT security for managing identity and privileged access due to increased data breaches. In this Wave, Forrester Research evaluated Secret Server 8.2, which was released July 2013. The Wave was researched by Forrester VP & Principal Analyst, Andras Cser.

Perfect Score for Customer Satisfaction

Forrester independently interviewed enterprise clients using Thycotic Secret Server. Thycotic earned a perfect score for customer satisfaction. Their feedback highlighted Secret Server’s capabilities, stability and ease of use. It further validated Thycotic’s mission to provide best-in-breed technical support and customer service.

Thycotic Secret Server for the Enterprise

Thycotic Secret Server was ranked the second highest in market presence by Forrester. Thycotic provides enterprise privileged password management for over 100,000 IT administrators worldwide. The tool received the second highest score possible for Cloud and SIEM Support, also managing website password changing (Windows Live, Azure, etc.) and including an outstanding API suite. The API enables out-of-the-box integrations with major SIEM vendors, including HP ArcSight and Splunk, among many other customizable application integrations. The tool also provides many other active capabilities to enforce security policy, both automatically, and through session recording and custom access configurations.

Addressing Forrester Feedback

The Forrester Wave is a valuable tool in providing feedback to vendors for improvements. Thycotic Secret Server is continuously enhanced through Agile development, which allows Thycotic to maximize feedback received by customers and industry thought leaders.

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Secret Server

Forrester Feedback

Thycotic Response

Privileged Session Recording 

Lack of searchable session data.

Secret Server version 8.5, released in March 2014, includes SSH logging, SSH Proxying, Session Monitoring, and performance enhancements for Session Recording.

Privileged Session Management

Inadequate real-time controls for monitoring and terminating privileged sessions..

Secret Server version 8.5, released in March 2014, includes Session Monitoring. This feature allows for real-time viewing and termination of active sessions, such as SSH, RDP and database connections.

Privileged Escalation on End Points

No sudo replacement. No limiting Windows privileges. No command filtering.

Thycotic has entered into technology alliances with Centrify and BalaBit to provide privilege escalation and additional activity monitoring on endpoints.


Smaller Company staffing.

Thycotic is an Inc. 5000 fastest growing company. The company does not outsource or offshore any staff, and focuses on creating enterprise tools that keep the IT maintenance burden low. Because of this, Thycotic is able to operate with a smaller, more highly trained staff while still earning Forrester’s perfect score in customer satisfaction.

Fewer Partners

Thycotic focuses on close, high-quality partnerships. Technology integration partners are carefully selected to enhance customers’ ability to implement security policies. Reseller partners are hand-picked based on product and security knowledge. This helps to ensure reseller partners can support customers to the fullest.

Since the time of the Forrester Wave application, several key technology alliances have been announced, including Centrify, BalaBit, Tenable, LabTech and F5, with many more on the way.

Lower Revenue

Thycotic is poised to eclipse $10 million in revenue in 2014. As an Inc. 5000 fastest growing company, Thycotic saw 57% revenue growth in 2013. Thycotic’s model focuses on client savings through better deployment. Thycotic creates intuitive solutions that limit the need for onsite sales, professional services, and technical support.

Company Strategy

Thycotic puts clients first. Products are enhanced based on client feedback and are made to solve real problems rather than chasing the latest trends.