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What our customers say about us

As long-standing experts in password security, we believe Secret Server is the best password management software for enterprises, and we’re reassured to see that our customers think so too.

From our easy setup and advanced password security features to excellent, USA-based support, our password manager has become a favorite for many reasons. Download our free 10-user trial and see for yourself why Secret Server really is the best password management software.

Many of the regulatory standards our customers must follow place security requirements on sensitive data – preventing unauthorized access and safeguarding it against alteration or destruction. These customers are looking to our team to help them prove compliance. Thycotic’s Secret Server has helped us simplify the password management process by allowing our teams to assign specific levels of access designated for certain users or groups, Secret Server just works

Eric Zehnder, Microsoft Engineer, Secure-24

Ultimately, our most overarching goal is to provide an unforgettable experience for patrons every time they visit the War Memorial Opera House. It's our responsibility to help protect the personal and payment information that they entrust to us. Secret Server's user-friendly interface made it easy to implement and train my staff so we could begin using it within hours, and the service and support team at Thycotic has been easy to work with and highly responsive to our needs.

Murray Bognovitz, Director of IT, San Francisco Ballet

We purchase a lot of software and rarely do we find a product that works great and has great sales and support behind it too. We love Secret Server - it's a phenomenal product.

Kevin Carr, Director of Information Services Denton County, Texas

Secret Server has helped us standardize the way our organization protects privileged account passwords. Our organization wanted an enterprise-grade solution that was easy to deploy, use and scale, and Secret Server delivered all of this from day one.

Jordan Anderson, System Administrator, University of San Diego

I have to be honest, I have been in the internet/PC game since the early 80's and if I had to rate a favourite tool, Secret Server would definitely get my vote for functionality and value for money. Even after the years I have been around PCs I can still count the GREAT software packages on one hand.

Nigel Crump, Director, D.S.S. Limited

Thanks for all your help and follow up, it is rare to get this level of support these days, so it is greatly appreciated.

Bruce Ghidella, Chief Information Officer, Eclipse Computing

We are extremely happy with the Secret Server application, specifically the ability to customize templates and control access at the record level. We maintain passwords for desktop admins as well as enterprise application owners and displaying passwords based on user function is a huge plus.

Kathryn Gomez, Senior Systems Engineer, Cathay Bank

I really appreciate functional software that does what it says it will do with a clean, simple interface and at a reasonable rate. My favorite features are the security, simplicity and quickness. Good job guys. I am a very happy customer.

Brian V. Jack, IT Consultant and Software Developer, J&R Consulting

I've been looking for a centralized password repository for a long time. Secret Server offers us the best price/feature ratio. Also, it's very important that I am able to audit user activity.

Bojan Zdrnja, Security Implementation Specialist, University of Auckland, Auckland, New Zealand

In Thycotic and Secret Server, we have found a group of dedicated developers that have created a small software that fulfills a huge security task !!

Claus Loeppenthien, System Administrator, Saxo Bank, Denmark

We evaluated several different products and found the Secret Server software to be an effective solution to password management. We continue to be impressed with the continual innovations in the product such as the recent Active Directory integration as well as the end user support we have received from Thycotic. Great product and a great company!

Erik Rynearson, CIO, TechAssist, Washington, DC

The product has been fantastic, it works as it should and it appears to be solid, not to mention that the support I have already received has been top notch. Thanks for everything!

Chris Asaro, Network Engineer, New England School of Law, Boston, Massachusetts

We have a number of important IT initiatives at the university, including cloud applications and wireless network support for students and faculty. Controlling access to privileged accounts that maintain these initiatives is critical to their success and to our security. Secret Server does this in a way that is both secure and convenient for our employees.

Chris Wessells, Chief Information Officer, University of San Diego

Our IT administrators were able to get up to speed with Secret Server within minutes and our control over data security was improved immediately. By adopting a tool that manages our sensitive credentials for us, we no longer face the inefficiencies that can plague an organization as big as ours.

Michael Boeglin, Director of Global Infrastructure, International Rescue Committee

Going from a single user application and probably countless post-it notes to a fully managed, multi user system has allowed us not to worry about password management anymore. Our system now supports 90+ System Administrators, Analysts, Developers, and Contractors, all with different levels of visibility. I highly recommend this product; easy to implement and it just works.

Michael, Systems Engineer, Perkins Coie

Just wanted to let you know, your app is fantastic and we are very happy with it.

Ivan Dretvic, Technical Analyst Infrastructure, Blackmores

After reviewing the product, I am impressed! This is the first one that I have looked at that was simple to setup, simple to use, provides the security and encryption requirements that meet our standards and allows for exporting to Excel so that we can meet our internal disaster recovery requirements.

Chuck Saunders, Network Administrator, Kirkland, Washington

My current favorite feature is that Secret Server is web-based, which makes it easy to maintain for our users.

Dean Fiala, Chief Technology Officer, Celadon Laboratories, Hyattsville, MD

The Thycotic Support Team is really great. They do everything they can to help you resolve your problems. Yes, even on Sunday, you can count on their knowledge. I haven't found this anywhere else!

Alain Melsens, Publicity Department, Turbo's Hoet, France

Great product!

Nick Maxwell, Managing Director, Stellarise, London UK

Those sticky notes should hopefully be eliminated, and if you put the Secret Server installation itself on a secure server, you can stop worrying about things crossing the network in plain text. This has been especially nice in our case, with our development team distributed all over the place and customers scattered around as well.

Mike Gunderloy, Visual Basic MVP, Lead Developer, Lark Group Inc., Endicott, WA

Thanks as always for your prompt responses and assistance - it helps keeps us sane...

Chris Keeble, Pam Software, England