Resources and Support for Secret Server

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Technical Support is available Mon-Fri, 9 a.m. – 5:30 p.m. Eastern Time (U.S. East Coast).

Extended Hours and 24×7 Emergency Technical Support are available as a prepaid option. Please contact sales for more information.

For current information regarding updates, releases or outages please see our Status Blog.

Are you looking for Secret Server Online support?




  • User Guide
  • Discovery Guide
  • Disaster Recovery Guide
  • Web Services API Guide
  • Application Server API Guide
  • VPAT (Section 508)
  • Desktop and Mobile Applications

Best Practices*

  • Best Practices Guide
  • Consistent Secret Naming

Tutorial Movies*

  • Active Directory Integration
  • Disaster Recovery
  • Password Changing with SSH
  • Web Dashboard
  • Web Services API

Integration Guides*

  • Splunk Integration Guide
  • Qualys Integration Guide
  • HP ArcSight Integration Guide
  • Syslog Integration Guide
  • F5 BIG-IP Integration Guide
  • LabTech Integration Guide
  • HSM Integration Guide


  • Desktop Client
  • Migration Tool
  • Secret Server
  • Windows Form Filler


Start a Support Ticket

If you have been unable to resolve your support matter using the knowledge base and topics to the left, please complete this form to open a support ticket.

*Requires active support. If you are an existing customer, please log in, or renew your support licenses through your My Account portal.

If you are interested in a Secret Server trial, you can request one here.