Support

Resources and Support for Secret Server

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Technical Support is available Mon-Fri, 9 a.m. – 5:30 p.m. Eastern Time (U.S. East Coast).

Extended Hours and 24×7 Emergency Technical Support are available as a prepaid option. Please contact sales for more information.

For current information regarding updates, releases or outages please see our Status Blog.

Are you looking for Secret Server Online support?

Installation

Configuration

Documentation*

  • User Guide
  • Discovery Guide
  • Disaster Recovery Guide
  • Web Services API Guide
  • Application Server API Guide
  • VPAT (Section 508)

Best Practices*

  • Best Practices Guide
  • Consistent Secret Naming

Tutorial Movies*

  • Active Directory Integration
  • Disaster Recovery
  • Password Changing with SSH
  • Web Dashboard
  • Web Services API

Integration Guides*

  • Splunk Integration Guide
  • Qualys Integration Guide
  • HP ArcSight Integration Guide
  • Syslog Integration Guide
  • F5 BIG-IP Integration Guide
  • LabTech Integration Guide

Downloads*

  • Desktop Client
  • Migration Tool
  • Secret Server
  • Windows Form Filler

Resources

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If you have been unable to resolve your support matter using the knowledge base and topics to the left, please complete this form to open a support ticket.






*Requires active support. If you are an existing customer, please log in, or renew your support licenses through your My Account portal.

If you are interested in a Secret Server trial, you can request one here.