Resources and Support for Password Reset Server

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Technical Support is available Mon-Fri, 7 a.m. – 7 p.m. Eastern Time (U.S. East Coast) at +1 202-802-9399, Option 2.

Extended Hours and 24×7 Emergency Technical Support are available as a prepaid option. Please contact sales for more information.

For current information regarding updates, releases or outages please see our Status Blog.



  • User Guide
  • End User Guide
  • API Guide
  • Disaster Recovery Guide
  • Syslog Guide
  • Password Reset Server VPAT


  • Password Reset Server


*Requires active support. If you are an existing customer, please log in, or renew your support licenses through your My Account portal.

If you are interested in a Password Reset Server trial, you can request one here.

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