Self-Service Password Reset Tool for End-users

Stop wasting your time doing password resets for employees.

Reduce calls to your Help Desk and let employees reset their own forgotten passwords through a series of secure questions and images, and even telephone verification.

Password Reset Server is an Active Directory password reset tool that simplifies and secures the password resetting process for non-technical end-users.

The tool combines ease-of-use with advanced security, and meets Section 508 compliance standards. And our free 60,000-user trial means you have 30 days of full access to see how a self-service tool can help your Help Desk.

Attractive pricing, reliable USA-based support, and a user-friendly interface make this self-service password reset tool the best choice for end users in any size organization.

What the Analysts Say:

Password management tools can reduce password-related call volumes by an average of 70%.

Gartner, Market Guide for Password Management Tools, June 2014.

See a Quick Overview Video

Password Reset Server Architecture Diagram


An enterprise-level password reset solution

Secure Identity Verification

Password Reset Server can verify user authenticity with phone verification by calling or sending an SMS to the phone number registered to the user’s account, and providing a pin code. Customization security questions can also be configured, and identification questions can even include image recognition questions.

Windows Logon Integration and Web Portal

Our Windows Logon screen means end users initiate the password reset process from their workstation. Advanced security features confirm the user’s identity. Remote users can also perform password resets through a secure web-portal.

AD Attribute Maintenance

Enable end-users to make changes to their AD attributes, like home address and phone number. Administrators can choose which attributes can be viewed and modified by enrolled users. Users can also validate that their information is correct, so invalid information can be captured through reports.

Custom Security Policies

Trust-based security policies customize password reset procedures based on your Active Directory OU structure. All activities, including password resets and changes to security policies, are audited for added security and documentation for compliance requirements.

Automated or Custom Enrollment

Administrators can automatically enroll employees or allow them to manually enroll and set their own security questions. Manual enrollment includes automatic email reminders to encourage and track enrollment by sending emails from within the application.

Section 508 Compliant

Password Reset Server is accessible to your employees with disabilities and is compliant with Section 508 requirements.

Solve your most difficult IT problems: