Technical Support Specialist

Troubleshooting Expert

Do you want to look forward to coming to work in the morning? Do you want a top-notch tech job with a fun, collaborative team? Do you want to learn new techniques and skills, and be constantly challenged?

This is the environment at Thycotic. We are an exciting, security software company that’s going places.

Technical Support Specialists at Thycotic do more than handle tickets and calls. They also demo our products to customers, write blog posts, attend trade shows, and assist with network infrastructure tasks.

If you can solve the problem below, Thycotic might be the place for you.

Please submit your solution with your resume and cover letter in an email to


  • You have the permanent legal right to work in the United States.
  • You have excellent written and verbal communication skills.
  • You live, breathe, sleep, eat and think about computers
  • You have a strong understanding of basic computer and network infrastructure.
  • You are able to communicate effectively with co-workers and customers.
  • You want to work in downtown Washington DC.
  • You want to be part of an Agile team.

Why work at Thycotic:

  • Your ideas and opinions will be valued.
  • You will continuously learn about new techniques and technologies.
  • We are a Microsoft Silver Certified Partner.
  • You will follow a world-class technical career path.
  • You will receive an excellent benefits package.
  • You will be working in the heart of Washington, DC.

Please note:


Required to Apply (must do all 3)

  1. Take the tech test and send us your solution.
  2. Look at our website and tell us why you want to work here.
  3. Send your resume, cover letter and tech test answers in a single email to
  • Learn about our hiring process. Check out the Getting Hired podcast, where Wall Street Journal interviews our CEO, Jonathan Cogley.